Vari Lite Virtuoso DX User Manual download pdf (Page 5)

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VARI❋LITE® - VIRTUOSO™ / VIRTUOSO™ DX CONSOLE USER’S MANUAL

02.9651.0001 C 23-Sep-02 v

How To Obtain Warranty Service

A copy of the Vari-Lite, Inc. Limited Warranty was included in the shipping package for this

VA R I ❋LITE® product.

To obtain warranty service, please contact customer service at 1-877-VARI-LITE

(1-877-827-4548) or customerservice@vlint.com and request a Return Material Authorization

(RMA) for warranty service. You need to provide the model and serial number of the item

being returned, a description of the problem or failure and the name of the registered user or

organization. If available, you should have your sales invoice to establish the date of sale as

the beginning of the warranty period.

Once you obtain the RMA, pack the product in its original packing material along with a copy

of your invoice (if available) and write the RMA number legibly on or near the shipping

address label. Return the unit, freight prepaid to:

Vari-Lite, Inc.

201 Regal Row

Dallas, TX 75247

Attention: Warranty Service

As stated in the warranty, it is required that the shipment be insured and FOB our service

center.

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Vari Lite Virtuoso DX User Manual Page 5

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